Get in Touch

We'd love to hear from you! Whether you have a question about our products, need help with your order, or just want to say hello, we're here to help.

💬 How Can We Help?

Our customer support team is ready to assist you with:

• Product recommendations and advice
• Order status and tracking
• Returns and exchanges
• Product usage questions
• Shipping information
• Any other questions or concerns

📧 Email Us

For general inquiries, product questions, or support:

Email: support@lumirelax.com

We typically respond within 24 hours during business days.

🕐 Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (EAT)
Saturday - Sunday: Closed

Orders placed on weekends will be processed on the next business day.

📦 Order Support

Need help with your order? Please have your order number ready when you contact us. You can find your order number in your confirmation email.

Track Your Order: Visit our Track Order page

🔄 Returns & Exchanges

Need to return or exchange an item? Check out our Return Policy for detailed instructions, or contact us and we'll guide you through the process.

❓ Frequently Asked Questions

Looking for quick answers? Visit our FAQs page where we've answered the most common questions about shipping, products, and more.

🌟 We're Here for You

Your satisfaction is our priority. Don't hesitate to reach out - we're always happy to help you find the perfect products for your skincare and wellness needs.

Thank you for choosing LUMIRELAX!

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Note: For the fastest response, please include your order number (if applicable) and a detailed description of your question or concern.